Customer Rates

Standard In-Home Consultation Fee - $50 Basic Services:

·     Anti-Virus/Spyware/Firewall Protection - $25 Plus Hardware, Software or Both

·     Software Installation - $35 

·     Software Upgrade - $25

·     Computer Cleanup (System Configuration) - $35 an Hour

·     Internet Connectivity Configuration - $35 an Hour

·     Data Transfer - $35 an Hour

.     CD Transfer - $10 per CD

.     DVD Transfer - $15 per DVD

·     DTV Converter Box Connection - $20 (per converter box) In-Home Fee Special $35

Intermediate Services:

(Hardware Installation – Cost of specific hardware billed to customer per customer selection)

·     Memory - $35 Plus cost of Hardware (Memory)

·     Internal Hard Drive or CD or DVD Drive - $35 Plus cost or Hardware

·     Sound or Video Card Intall and setup- $35 Plus cost of Hardware

·     Network Card or Other Misc. Plug & Play Devices - $35 Plus cost of Hardware

·     External Devices - $30 Plus cost of Hardware

·     Installation of Internal Fan (Including Heatsink) - $35 Plus cost of Hardware

·     Installation of Processor (CPU) - $35 Plus cost of Hardware

·     Microsoft XP Operating System Installation - $105 Plus cost of Software

·     Microsoft Vista Operating System Installation - $140 Plus cost of Software 

·     Microsoft XP Operating System Upgrade - $75 Plus cost of Software

·     Microsoft Vista Operating System Upgrade - $95 Plus cost of Software

Advanced Services:

Network Configuration – Standard rate of $55 per hour Combo Deals & Discounts:

·     Multiple Software Installations - $35 an Hour

·     Multiple Software Upgrades - $25 an Hour

·     Repeat Customer – 10% off total cost of service

·     Referral Discount - 10% per referral

Custom Built Computers:

All computer charges dependent upon components installed
·     Standard $50 per hour labor charge on all custom built computers

In-Home Training:

Standard in-home rate of $50 per hour Off-Site Repair:
Standard rate of $25 per hour (No Minimum - Prorated for anything less than a full hour)

Customer type	Type of Work	Description	Rates
8 Hour block of time	PC or Printer Repair	Work of all kinds PC, printer, Network, Software Install or Can I do this questions. See Notes below	$ 240 see notes
40 Hours block of time	PC or Printer Repair	Work of all kinds PC, printer, Network, Software Install or Help desk support See Notes below	$ 1000 see notes
Projects (onsite, Wilmington, New Castle, Delaware)		Projects would include the configuration of a server, the development of a tool, or the maintenance of existing software.	$400/day
Projects anywhere in the USA		Projects that include the additional costs of transportation, logging, rental cars, etc.. also lack of access to local development environment.	$600/day

Notes

D & S Computing contract rates are paid in advance, for 6 calendar months max, unless otherwise specified by contract. Contracts are for service only; parts are at an additional cost. Longer contracts available at discounted rates. Additional hours  are available as needed.

Day rates are based a normal 8 hour day, any time after 8 hours will be charged at an hourly rate of $85.00.

Additional charges, such as lodging, transportation, rental car, etc., are billed at actual cost. The original will be provided, upon request.

Monthly Contracts - Includes update of software and virus protection, check of network and internet, and repair of any problems.

For More Information please call  302-521-5606 or E-Mail below